Quality Policy
In our efforts to continually improve our services to our clients we pride ourselves in taking the necessary steps to ensure we provide a quality service with our committed to quality and continual improvement
The Directors of Perfect Infraengineers Ltd commit to:-
- Determine and meet customer requirements and wherever possible enhance customer satisfaction.
- Comply with all statutory and regulatory requirements that affect the delivery of services to our customers.
- Comply with all applicable industry standards and codes of practice that affect the delivery of services to our customers.
- Set annual quality objectives and targets that are monitored and reviewed with the aim of enhancing customer satisfaction.
- Ensure that all Perfect Infraengineers Ltd staff have the necessary training and competences to deliver quality services to our customers in accordance with our management system.
- Communicate this Policy and the importance of meeting customer, statutory and regulatory requirements to our staff and others involved in delivering services to our customers.
- Investigate any quality problems raised by customers or others and ensure that corrective and preventive action is implemented as quickly as possible.
- Use the international standard ISO 9001:2008 as quality drivers for our QMS supported by an annual programme of internal and UKAS accredited external audits, and management reviews to continually improve its effectiveness.