Quality Policy

In our efforts to continually improve our services to our clients we pride ourselves in taking the necessary steps to ensure we provide a quality service with our committed to quality and continual improvement

The Directors of Perfect Infraengineers Ltd commit to:-

• Determine and meet customer requirements and wherever possible enhance customer satisfaction.
• Comply with all statutory and regulatory requirements that affect the delivery of services to our customers.
• Comply with all applicable industry standards and codes of practice that affect the delivery of services to our customers.
• Set annual quality objectives and targets that are monitored and reviewed with the aim of enhancing customer satisfaction.
• Ensure that all Perfect Infraengineers Ltd staff have the necessary training and competences to deliver quality services to our customers in accordance with our management system.
• Communicate this Policy and the importance of meeting customer, statutory and regulatory requirements to our staff and others involved in delivering services to our customers.
• Investigate any quality problems raised by customers or others and ensure that corrective and preventive action is implemented as quickly as possible.
• Use the international standard ISO 9001:2008 as quality drivers for our QMS supported by an annual programme of internal and UKAS accredited external audits, and management reviews to continually improve its effectiveness.